![]() ![]() If you’ve done all of this and you still have not received your refund yet, please contact us. We can only send your refund to the payment method you used at the time of purchase. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. ![]() If you need to return your goods please contact us via support for our postal address, please note the address on the shipping label is not our return shipping address. So when you're at the checkout, take a second to run your eye over your order for any slips of the finger before submitting because once you've submitted it, it's too late!! You can dip the bread lame in a glass of water to moisturize it as it will help you to get a clean and easy cut. It comes with 5 blades and a protective leather cover for safety. If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act. The bread lame allows you to slice with a smooth action quickly and you can turn the four edges of the blade before you replace them with a new blade. We do not have to give a refund if you change your mind about a purchase or selected the wrong option - so please choose carefully.
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